What I learned in 2011…

In Business:

• Always focus on growing a BETTER business… not necessarily a bigger one.
• Hire when you’re not in a hurry. Take your time on each person you interview. And look for five major qualities: 1-Personality, 2-Organization, 3-Proactive approach, 4-Plays well with others, 5-Has great ideas and is ready to use them.
• When you hire someone that isn’t working out, let them go right away. Don’t try to fit a square peg in a round hole.
• Implementing systems and processes saves money and time. This will also shape the strength of your business.
• Be really clear about your services and products – and don’t leave any room for questions or confusion. It will cost you money in the end.
• Empower your team to be all that they are. Don’t micro-manage. Let them do what they do best.
• Find the right clients – not just any clients.
• Get your team together (in person) as often as you can. It will make a huge difference and you’ll find there will be more people dedicated to the success of the company… and to you.
• Make sure to take care of your team in every way. They are the reason your business is successful.
• Always be there to support your team. Check in with them individually – just so they know you’re there to support them in any way.
• Laugh. A lot. And enjoy what you do. Because in the end… it’s just work.

In Life:

• Love more.
• Love bigger.
• Love unconditionally.

Happy New Year Friends! Much love to you!
-Chelsea